Nobody likes negative seller feedback - but it’s important to always know what your customers think of your business. Now with the new Negative Feedback tool you can quickly and effectively deliver the best customer service possible
See what your customers are saying at a glance
Receive alerts for any negative feedback your customers leave below three stars and easily jump into the Seller Central page that will allow you to begin a line of communication with that customer. Now you can do your due diligence to turn those frowns upside down!
Search functionality so you can find feedback easy
The search function allows you to search for negative feedback by customer name, keywords, ASIN, or product title. Responding to the appropriate customer couldn’t be easier and more intuitive!